YEDC receives 2.85% of total power generated in Nigeria – HRC

Speaking at the event, Masuod Salisu, the Head of Regulatory and Compliance of YEDC, noted that the allocation may vary periodically depending on the availability of power on the national grid…..

The Yola Electric Distribution Company (YEDC) has revealed that it receives 2.85 percent of the total power generated by the generating companies for onward distribution to customers across its franchise states. These states include Adamawa, Taraba, Yobe, and Borno.

This disclosure was made during a media stakeholders’ engagement meeting held at YEDC headquarters in Yola.

Speaking at the event, Masuod Salisu, the Head of Regulatory and Compliance of YEDC, noted that the allocation may vary periodically depending on the availability of power on the national grid.

He emphasized that since Quest Electricity Nigeria Limited (QENL) acquired YEDC in 2022 with a 60% equity stake, significant efforts have been made to enhance operations across the four states under its jurisdiction.

Salisu also highlighted that, in compliance with the directive of the Nigerian Electricity Regulatory Commission (NERC), YEDC has adopted a revised rate structure that aligns with the service levels experienced by customers in different locations.

“Customers will now be billed based on the level of service they receive. NERC has approved a four-band tariff system, which reflects the quality of service measured over one month using parameters such as frequency and duration of power interruptions, among others,” he explained.

The Head of Regulatory and Compliance called on the media to foster greater cooperation and synergy, stressing the importance of keeping the public well-informed about the company’s operations and efforts to improve service delivery.

To ensure accurate billing, Salisu stated that YEDC considers several critical economic parameters, including the exchange rate, Nigeria’s inflation rate, the United States inflation rate, power generation capacity, and gas prices.

“These factors are carefully assessed to determine the most appropriate pricing,” he said.

During her presentation, the Head of Customer Care at YEDC, Nafisa Ahmed Hamid, reaffirmed the company’s commitment to customer satisfaction, emphasizing its dedication to delivering exceptional service.

She explained that YEDC’s Customer Care Unit actively engages with customers to address their concerns, ensuring that the process remains transparent and user-friendly.

Hamid further disclosed that, in addition to the traditional complaint resolution process where customers visit YEDC offices, the company has established multiple digital and physical platforms to enhance accessibility and provide timely solutions.

Addressing electrical safety concerns, the Health, Safety, and Environment Officer of YEDC, Haruna Yaya Adamu, cautioned the public about the proper usage of electrical appliances.

He urged residents to engage only certified electricians for wiring installations, regularly inspect their electrical systems for potential risks, and maintain a safe distance from power lines. Additionally, he advised the public to keep fire extinguishers on hand, report electrical hazards promptly, and adhere to essential safety measures.

According to Adamu, electrical failures are a leading cause of fire outbreaks, underscoring the critical need for customers to follow safety guidelines to prevent avoidable fatalities.